Being COVID Safe is a shared responsibility. We want you to enjoy Lucky Dumpling Market and stay safe. Please follow COVID Safe practices when attending the market.
To find out more about COVID-19, please visit SA Health’s COVID-19 frequently asked questions.
COVID Safe messages may be delivered before, during and after events. Listen out for information and follow the directions.
All messaging will be communicated by our website, social media, and signage on site at various locations. During the event we may also make announcements over a PA system. Please follow any directions. If you have any questions, look out for our COVID Marshals. All our staff and security staff have completed COVID Marshal training.
Stay home if you are unwell
Stay home if you are unwell or have a cough, fever, sore throat, fatigue, shortness of breath or loss of taste or smell. Please do not come to our event until you are completely well and have a negative test result.
If you have any cold or flu-like symptoms, get tested for COVID-19. Isolate at home while you are waiting for results of a COVID-19 test.
Maintain physical distancing
Physical distancing in public means:
maintaining at least 1.5m physical distance from people who are not in your group wherever possible. If you can't maintain a 1.5 m distance, we highly recommend that masks are worn, so please wear your masks when moving around the site and queueing at bars and food vendors
following directions from our staff and security, who at times will be reminding you to maintain distancing
avoiding physical greetings such as handshaking, hugs and kisses
using our tap and go cashless payment system
practising extra care if you are using public transport – read the guidelines (PDF, 165 KB).
avoiding crowds – if you see a crowded space, do not enter; you may be asked to move by our staff, COVID Marshals and security staff
practising good hygiene
staying at home if you have any cold or flu symptoms. Seek medical advice and get tested for COVID-19
using the ground markers, queue lines and signage at our event as guidelines
being patient when entering the market. We use an electronic people counting system to carefully manage a COVID-safe capacity, so there may be peak times when entry to the event is delayed.
Wash, wipe and cover
Practise good hand hygiene. Wash your hands frequently and use hand sanitiser frequently. There will be hand sanitiser on site at entrances, bars, food vendors and other locations. However, we encourage you to bring your own.
Did you know hands spread 80% of common infectious diseases?
The influenza (flu) virus, COVID-19 and other potentially harmful airborne illnesses that flourish in winter remain present on hard surfaces for 24 to 48 hours and tissues for 15 minutes.
You can reduce the risk of getting sick or passing infections on to others by following these simple rules:
WASH your hands regularly
WIPE down frequently touched surfaces
COVER your coughs and sneezes
For more information visit the Wash, Wipe, Cover page.
Look for the COVID SAfe QR code check-in signage at the event entrances (2).
You will need to show your confirmed check-in to staff or security at the event entrance.
Visit COVID SAfe check-ins for information, support and FAQ's.
Download the MySAGov app for quick and easy COVID SAfe QR code check-in.
For those without mobile technology or experiencing technical difficulties, we will have a limited supply of SA Health paper contract tracing forms on site at the entrance.
You cannot enter the event without completing the contact tracing form. Each time you enter, you need to complete the form again. There will be some areas within the site that require an additional COVID SAfe check-in,
Your information will be stored securely for up to 56 days post closure of the event site. The data will not be used for any other purpose.
Download the COVIDSafe app
We recommend all attendees download and run the Federal Government’s official COVIDSafe app.
Payment for all food and beverage is by card only (ie no cash). We prefer contactless sales, so please use touchless sales option. If you do need to enter a PIN, we will be disinfecting the POS sales systems between customers touching the system.
The event is fully licensed and alcohol is available for sale at the event. No alcohol can be taken on or off the premises. You must be over 18 with valid photo or digital ID to purchase and consume alcohol. No one under 18 will be served and will not be admitted after 12am. All our bar staff are RSA trained and you will not be served if you are intoxicated. Don’t leave your drinks unattended; unattended drinks will be removed.
We encourage you to BYO picnic blanket, relax and enjoy the beautiful surroundings of Elder Park and the River Torrens. Maintain physical distancing between social groups at all times.
We will have a wide variety of foods available for sale, including gluten free and vegan options. All our vendors have a COVID Safe Plan and will be following our COVID Management Plan.
COVID Safe signage
Look for COVID Safe signage across the event site and follow directions.
We will be constantly cleaning throughout the event. If this means some toilets may be closed for cleaning, please be patient. We will manage orderly lines in and out of toilets and offer internal and external handwashing stations.
Tables and seating will be cleared between customers. It will really help everyone if you can remove your rubbish etc from the tables when you leave. We have a contactless 3 bin waste system so you can drop and go without touching the bins. Each bin has signage to indicate waste type. All our food service products are compostable and go in the organics bin. Glasses and cups are reused and washed in commercial grade dishwashers, you'll find a drop off point within the bin stations.
Please be patient while we prepare tables. All of these measures are to ensure adequate physical distancing and cleaning and delivery of a COVID Safe Event.
Feeling unwell during the event
Right to refuse entry/service
If an event space is crowded, stay away. Our capacity will be monitored by electronic crowd counters and on-site security services provided by Weslo. COVID Marshals, all staff and security staff may ask you to move if a space is congested.
If you become unwell during the event, locate event staff or security staff. Staff will wear a lanyard for easy identification. Only basic first aid services will be offered on site. If an ambulance is called, it will be at patron’s expense.
Using public transport? Keep up to date with COVID Safe travel updates via Adelaide Metro.
We have the right to refuse entry and service to anyone displaying symptoms and must insist that anyone displaying COVID-19 symptoms leaves the venue. You will also be refused entry if you will not complete the COVID SAfe check-in.
We will have bins across the event site, and these will be contactless with a drop-in system. Bins will have signage to indicate General Waste, Organic Waste and Recycling. All our food service products (eg plates, cutlery, napkins) are compostable and as such are Organic Waste. We have a team of staff who will empty the bins regularly. Any issues, please look for our staff and ask for assistance.
Patron Code of Conduct
Please treat our staff and vendors with respect, any mistreatment will not be tolerated and you may be evicted from the event site.
Observe physical distancing at all times and avoid close contact with other patrons not in your social bubble.
Maintain good hand hygiene – sanitising stations are readily available within the venue, and we also encourage you to bring your own sanitiser.
Cover your mouth if you need to cough or sneeze, and dispose of any tissues in contactless general waste bin.
Read the signage across our event site; maintain queue lines as directed by event signage and line markers.
Don’t come to the event if you are feeling unwell or showing any COVID-19 symptoms, if you have recently returned from overseas, or have any other quarantine or isolation directive.
You must complete contact tracing and a wellness declaration before entering the event (look for the big QR Code signage at the entrance to access the online form). You’ll need to show this form has been completed (green tick screen on your phone) to the security staff on the gate. Failure to comply means you will be refused admission to the event.
You must not attend if you have any COVID-19 symptoms, you will be asked to leave.
Thank you for your support and commitment to keeping all our patrons and your community safe.